Upgrade your contact center beyond channels. Meet Edify.
See a holistic view of customer activity, real-time training, and coaching--all powered by Machine Learning. This is 21st-century customer service.
Elevating your business
communications
Communicate seamlessly across teams
and with customers, all in one platform
with one vendor.
Huddle API
Build your own apps or customize existing ones.
We built the framework so you don't have to.
First 5 users are free,
forever
You should be able to try software before you buy it.
Huddle
CONTACT CENTER
Communication channels are important, but they’re only one part of a successful CX strategy. With Huddle, your team will be better suited to engage customers and provide better service with real-time coaching and training, driven by machine learning.
Huddle API
DEVELOPER PROGRAM
Your company deserves a unique CX strategy. Huddle API provides easy-to-use, real-time communication API’s, letting you extend the functionality of your business communications and contact centers. Or, you can build and deploy your own Apps.
100% SLA
NO DOWNTIME, PERIOD
Edify is a technology-first company, co-founded and built by developers, to help solve the world’s communication needs. As a result, Edify offers the industry's highest, most inclusive SLA ever.
Built for managers and developers
The role of the contact center has evolved to meet the demands of modern customers. This often leads to managers and developers working side-by-side. Edify is designed to work for both, delivering an out-of-the-box solution so managers can hit the ground running, and built on a flexible, programmable platform that any developer can work with.
Contact Information
912 S Rangeline Road, Suite 260
Carmel, IN, 46032
520 Broadway, Suite 2041
Santa Monica, CA 90401