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At last, there’s a better way to deliver stellar experiences at scale for thousands of customers every minute of every day. An all-in-one contact center and unified communications solution that works on every channel, for every customer, to solve every problem. All through one window on one screen.

DO MORE WITH LESS

Customer service experiences should be highly personalized and memorable without being complicated. That’s why we built a truly unified platform that lets your people remain focused on your customers, not the technology. Just like we all remember.

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THINK YOU'VE SEEN IT ALL?

THINK AGAIN.

Whether you’ve got a team of 50 or a team of 5,000, everyone who works for your brand serves your customers. So, everyone should be working on one solution - and not just all agents but the entire organization. Combining contact center, unified communications, and API functionality unites the contact center with the rest of the business because customer experience is everyone’s job.

100% Uptime SLA
100% Uptime SLA

Enjoy the industry's highest & most inclusive SLA, backed by a 10x financial guarantee.

Multi-Cloud
Multi-Cloud Architecture

Protect your mission-critical contact center functions with a true multi-cloud solution that has no single point of failure.

Cloud-Native
Cloud-Native

Install, scale, and upgrade effortlessly with a platform built specifically for the cloud from the very first line of code.

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One Window

Multiple solutions, databases, and channels are united in one place for better employee & customer experiences.

Machine Learning
Machine Learning

Make your technology smarter over time with innate ML, reducing customer and employee effort while maximizing joy.

Global Availability
Global Availability

Work from anywhere with global availability, real-time redundancy, and millisecond global routing across dozens of data centers.

Telecom
Built-In TeleCom

Enjoy crystal clear voice plus minutes & number origination in 60+ countries.

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User-Friendly No-Code Interface

Get the most out of every customer interaction without extensive IT involvement.

Pricing
Transparent Usage-Based Pricing

Staff up and down as needed, tap gig workers, and always only pay for what you use.

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EDIFY IS CHROME ENTERPRISE RECOMMENDED.

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People
Are Talking

People
Are Talking

eCommerce
“Edify cut our operating costs by 60% by replacing four other solutions across ten countries.”
Financial Services
“We don’t ever want anyone sitting on hold - Edify helped us make that happen.”
Health Care
“We chose Edify because we needed our agents at home and our customers’ data nearby and secure.”

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