THE WORLD'S LARGEST CUSTOMER CONTACT EVENT

GET 20% OFF WITH OUR CODE: 20CCW_EDIFY   Register

JUNE 24-28  |  THE MIRAGE  |  LAS VEGAS

 

First 5 users are free,

forever

You should be able to try software before you buy it.

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Elevating your business

communications

Communicate seamlessly across teams

and with customers, all in one platform

with one vendor.

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Huddle API

Build your own apps or customize existing ones.

We built the framework so you don't have to.

Get Early Access See API docs

Upgrade your contact center beyond channels. Meet Edify.

See a holistic view of customer activity, real-time training, and coaching--all powered by Machine Learning.
This is 21st-century customer service.

Huddle

CONTACT CENTER

Communication channels are important, but they’re only one part of a successful CX strategy. With Huddle, your team will be better suited to engage customers and provide better service with real-time coaching and training, driven by machine learning.

 Huddle API

DEVELOPER PROGRAM

Your company deserves a unique CX strategy. Huddle API provides easy-to-use, real-time communication API’s, letting you extend the functionality of your business communications and contact centers. Or, you can build and deploy your own Apps.

Huddle Basic

BUSINESS UC
It is designed to unify your entire global workforce on a common platform. We believe the customer experience isn’t owned by a single department, but that teams should be able to easily get together and collaborate on any channel at any time.
 

HuddleML

Contact center + ML

Empower agents with modern omni-channel business communications, powered by Machine Learning. With sentiment analysis, NLU, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX.

 

Built for managers and developers

The role of the contact center has evolved to meet the demands of modern customers. This often leads to managers and developers working side-by-side. Edify is designed to work for both, delivering an out-of-the-box solution so managers can hit the ground running, and built on a flexible, programmable platform that any developer can work with.

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