Powering Customer
And Agent Love

Powering Customer
And Agent Love

 

Meet Edify Huddle.

Just because most people aren’t “in the office” doesn’t mean they don’t need “in-the-office level” contact center and unified communications tools. The opposite is true actually -- having great technology is more crucial than ever. Customers want to love the companies they do business with and employees want to love the work they do. And boy do they deserve all that. We know because we are customers (and employees), too.

Explore the Platform

People Are
Talking

People Are
Talking

eCommerce
“Edify cut our operating costs by 60% by replacing four other solutions across ten countries.”
Financial Services
“We don’t ever want anyone sitting on hold - Edify helped us make that happen.”
Health Care
“We chose Edify because we needed our agents at home and our customers’ data nearby and secure.”

Analysts
Are Saying

Analysts Are Saying

“Edify's competitive advantage derives from its natively built technology… it enables real-time interaction and connects all enterprise functions for viable omnichannel interactions.”
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“The new generation of platform-based contact center infrastructure solutions position organizations to … deliver a consistently outstanding CX.”
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“Having all employees, including contact center agents, knowledge workers, front line workers, etc. on the same platform, customer issues can be resolved more quickly.”
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