Edify Labs Raises
$10 Million
in Seed Funding

Investment Among 2019's Top 10 Largest
Software Seed Rounds Globally

Read the Press Release

Your path to the cloud
starts here.


Get 5 Free Users

The time to up your cx game
is here.

And finally so are the tools.

Book A Demo

None of the risk, all of
the reward

Edify Huddle is now available.

Read the Press Release

When the "way we've always done it"
just won't do, there's Edify.

Edify Huddle is now available.

Learn More

Your path to the cloud
starts here.

Edify Huddle is now available.

Get 5 Free Users

Upgrade your contact center beyond channels. Meet Edify.

See a holistic view of customer activity, real-time training, and coaching--all powered by Machine Learning.
This is 21st-century customer service.

Support

Huddle

CONTACT CENTER

Communication channels are important, but they’re only one part of a successful CX strategy. With Huddle, your team will be better suited to engage customers and provide better service with real-time coaching and training, driven by machine learning.

API

 Huddle API

DEVELOPER PROGRAM

Your company deserves a unique CX strategy. Huddle API provides easy-to-use, real-time communication API’s, letting you extend the functionality of your business communications and contact centers. Or, you can build and deploy your own Apps.

Teams

Huddle Basic

BUSINESS UC
It is designed to unify your entire global workforce on a common platform. We believe the customer experience isn’t owned by a single department, but that teams should be able to easily get together and collaborate on any channel at any time.
 
HammondML

HuddleML

Contact center + ML

Empower agents with modern omni-channel business communications, powered by Machine Learning. With sentiment analysis, NLU, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX.

 

Built for managers and developers

The role of the contact center has evolved to meet the demands of modern customers. This often leads to managers and developers working side-by-side. Edify is designed to work for both, delivering an out-of-the-box solution so managers can hit the ground running, and built on a flexible, programmable platform that any developer can work with.

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