Users is a sub-category of Account that gives Huddle Admins access to creating new users and modifying user accounts in these settings areas: basic, voice, email signature, connections, voicemail, queue, user permissions, tags, group assignments, queue permissions, and queues logged into.
Ring Groups in Console is a sub-category of Account that allows the Admin to group multiple phone numbers together. When a ring group number is dialed, all the phones in that group will ring simultaneously. Ring Groups are used in the case that one user is unavailable, another user is able to answer the interaction. Use these guides to create and modify Ring Groups to support the specific needs for your company.
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