Configure Standard Objects

Start customizing your Edify Huddle account by configuring standard objects in Console,
like customizing queues, adding knowledge articles, and building workflows.

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ACCOUNT

Add and edit standard objects nested under the Account menu with these guides.

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CX

Create and modify standard objects listed under the CX menu with these guides.

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QUEUES

Customize the objects listed under the Queues menu with these guides.

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WORKFLOWS

Build, modify, and publish workflows with these guides.

Link Objects & Test Routes

Then, link together the objects to create a route and test that all routes are working appropriately. 

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TESTING AND ROUTING OBJECTS

Link together standard objects to create routes then test the routes to verify they are functional with these guides.

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