Make teams more efficient.
Edify offers top-notch internal collaboration tools. Our system unites teams beyond the contact center and unifies global workforces via one, intelligent interface. Team dashboards are customizable per user or per department and will increase efficiencies while optimizing staffing levels. Managers can set goals for their teams, measure individual user performance and analyze outcomes. Edify helps business executives to improve agent performance and cut costs. We believe that when individual employees can easily get in touch with the right people, the entire organization becomes more productive as a whole.