Edify Understand is a natural language processing (NLP) service that uses machine learning to identify items, sentiment, and language of your text.
Edify currently supports the following languages:
- English (en)
- Spanish (es)
- French (fr)
- German (de)
- Italian (it)
- Portuguese (pt)
Hammond is Edify's omni-channel conversation engine. He provides intelligent, conversation based interaction routing, as well as "self-help" knowledge base resources.