Modern collaboration tools unify your entire global workforce on one common platform and enhance company-wide communications across teams and between various departments. With Edify Huddle EX, employees can work from anywhere. Connect offices and employees, whether they’re down the hall or across the globe, enhance collaboration and increase productivity. Teams can collaborate on any channel at any time from nearly any location--connecting via chat, voice call, and video chat with one click. Our unified communications system gives you mobility and scalability. Users can start collaborating quickly, no matter what type of device they’re using. View activity, organize teams by departments and give incentives to your users.
Embedded IVRs, Virtual Assistants, and chatbots provide options for self-service or transfer choices when customers contact your business.
Users can make and receive calls or texts from any device they choose or all of them at once, including a computer, desk phone, or mobile device.
Send texts from a business phone number and chat with customers or co-workers while keeping personal details private.
Make it easy to call other employees, transfer calls, and connect users like they’re all working from a single location.
Our mobile app works with both iOS and Android, so users can access the platform no matter what type of mobile device they’re using.
Edify gives every company a risk-free path to the cloud by offering the first five users at no cost, forever, as well as a modular platform design that allows companies to migrate at their own pace. After your first five users, Edify pricing is simple and completely usage-based.
With global availability and real-time redundancy in 12 data regions around the world, Edify guarantees 100% platform uptime or it will pay out 10x what was paid during downtime—the highest and most inclusive SLA in the market.