Give customers the experience they deserve.
Empower agents with modern omni-channel business communications. We added Machine Learning to make it even more intelligent. HuddleML includes all the features and functionalities of Huddle Basic to connect employees with each other, plus our bot Hammond to create a frictionless environment for agents, bots, and customers. With sentiment analysis, NLU, and seamless ties to CRM and other sources, Hammond delivers a truly unified CX.