What's New at Edify

THE LATEST ANNOUNCEMENTS, NEWS ARTICLES, EVENTS, RESOURCES, AND MORE

In The News

TalkingHeadz Podcast with Cameron Weeks

Edify intends to find out what happens when you put CCaaS, UCaaS, CPaaS, and Cloud itself into a blender. Hear about the solution Cameron and his team at Edify are working hard to build.

EDIFY NAMED AS 2020 RECIPIENT OF TMC'S CX INNOVATION AWARDS

The Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences over all channels, including social.

RICH TEHRANI: WHO WAS FIRST IN THE MULTICLOUD?

Read why inflated claims hurt customer service and how Edify has led the way in innovation with its multicloud support.

All News

What's Happening

How to keep Customers & Employees Engaged During a Pandemic

Join Edify CMO Candace Sheitelman and customer experience speaker and coach Dan Gingiss as they discuss simple and effective ways to keep customers and employees engaged with your business and remaining loyal for years to come.

Watch the Replay

Summer Demo Days

Did you miss our Edify Huddle demos? Don't worry, you can catch all the replays here. Learn about the features and functions that matter most to you. Each replay shows off the features of Huddle and answers important questions from the audience.

Watch the Replays

CUSTOMER CONTACT WEEK AT HOME

Join us August 11-27 at CCW At Home, the free virtual companion to CCW Las Vegas. This immersive and interactive digital conference will include content on key topics like business continuity planning, post COVID-19 operations, expanding digital services, and more.

Topics of Interest

AI vs ML

Omnichannel

Employee Experience

More to Learn

Frost & Sullivan Contact Center Buyers Guide 2020: Edify

Is it time to move your telephony to the cloud?

How to Keep Customers and Employees Engaged During a Pandemic

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The Edify Blog

How to Keep Customers and Employees Engaged During a Pandemic: Part 2

By Kendal Rodgers

How to Keep Customers and Employees Engaged During a Pandemic: Part 1