Edify Pricing

Our transparent pricing means financial forecasting and budgeting has never been easier; usage-based and flat daily or monthly pricing is billed annually. You'll also see immeasurable improvements to...

Productivity

Collaboration

Culture

Employee engagement

Customer experience

The bottom line

We also believe that everyone should have a chance to see the possibilities for themselves with no commitment, no risk, and no downside.
So, your first five users are FREE--now and forever.

Recommended

HuddleML

$7.00

per user
per day (billed annually)

Cloud-native omni-channel business communications, with Machine Learning for extra smarts

Includes Huddle Basic to connect employees with each other
Includes Huddle functionality and adds Hammond, the intelligent bot, creating a frictionless environment for agents, bots & customers
Advanced machine learning creates an easy drag-and-drop interface
Natural Language Understanding powers conversational-based routing
Automatic sentiment analysis advises interaction scoring, coaching & training
Escalate from bot to agent and agent to supervisor seamlessly as needed
Create and integrate complex workflows easily with multiple data sources

Huddle

$6.00

per user
per day (billed annually)

Cloud-native omni-channel business communications

Unified, omni-channel contact center + UC as a service functionality
Build custom workflows with intent-based routing
Move frictionlessly among all channels inside a single interaction
Gain insight from customizable reports and real-time dashboards
Monitor and isolate interactions for targeted coaching and training
Unify the entire workforce and deliver a stronger CX with a single global queue
See full customer details and interaction histories with CRM integrations
Includes Huddle Basic functionality to also connect employees with each other

Huddle Basic

Unified Communications that are actually unified

$10.00

per user
per month (billed annually)

UC and collaboration tools to connect teams down the hall or around the world
Connect customer service teams with departmental experts for next-level CX
Make and take calls and texts from your computer, desk phone and/or mobile phone
Text and video chat with a single click
Call and connect with colleagues anywhere with extension dialing
Access the platform 24/7/365 from any mobile device on iOS or Android

Huddle API

Real-time API capabilities at your fingertips

Usage-based

Product	Price	Unit
Voice Inbound - USA	$0.008	per minute
Toll-Free Voice Inbound - USA	$0.02	per minute
Voice Outbound - USA	$0.008	per minute
SMS In/Out - USA	$0.008	per message
MMS In/Out - USA	$0.02	per message
Local Phone Number - USA	$1.00	per number
Toll-Free Number - USA	$2.00	per number
Transcription	$0.05	per minute
Workflow Sessions (1-50k)	$0.0018	per session
Workflow Sessions (50k+)	$0.001	per session
Storage*	$10.00	per 100GB (1st 100GB Free)
ML - Understand	$0.0001	per request

Volume discounts available, based on usage

*First 100GB of Storage is Free. Storage is then billed as an average of your daily storage amount over a month.

Prices are U.S.-based. International pricing is available upon request.

Introducing a new pricing model

that makes budgeting easier

Your finance people will love us.