Introducing a new pricing model

that makes budgeting easier

Your finance people will love us.

Our transparent pricing means financial forecasting and budgeting has never been easier; usage-based and flat daily or monthly pricing is billed annually. You'll also see immeasurable improvements to...

Productivity

Collaboration

Culture

Employee engagement

Customer experience

The bottom line


We also believe that everyone should have a chance to see the possibilities for themselves with no commitment, no risk, and no downside.
So, your first five users are FREE--now and forever.

 

Get 5 Free Users

  • Includes Huddle Basic to connect employees with each other
  • Includes Huddle functionality and adds Hammond, the intelligent bot, creating a frictionless environment for agents, bots & customers
  • Advanced machine learning creates an easy drag-and-drop interface
  • Natural Language Understanding powers conversational-based routing
  • Automatic sentiment analysis advises interaction scoring, coaching & training
  • Escalate from bot to agent and agent to supervisor seamlessly as needed
  • Create and integrate complex workflows easily with multiple data sources
  • Unified, omni-channel contact center + UC as a service functionality
  • Build custom workflows with intent-based routing
  • Move frictionlessly among all channels inside a single interaction
  • Gain insight from customizable reports and real-time dashboards
  • Monitor and isolate interactions for targeted coaching and training
  • Unify the entire workforce and deliver a stronger CX with a single global queue
  • See full customer details and interaction histories with CRM integrations
  • Includes Huddle Basic functionality to also connect employees with each other
  • UC and collaboration tools to connect teams down the hall or around the world
  • Connect customer service teams with departmental experts for next-level CX
  • Make and take calls and texts from your computer, desk phone and/or mobile phone
  • Text and video chat with a single click
  • Call and connect with colleagues anywhere with extension dialing
  • Access the platform 24/7/365 from any mobile device on iOS or Android
Product Price Unit
Voice Inbound - USA $0.008 per minute
Toll-Free Voice Inbound - USA $0.02 per minute
Voice Outbound - USA $0.008 per minute
SMS In/Out - USA $0.008 per message
MMS In/Out - USA $0.02 per message
Local Phone Number - USA $1.00 per number
Toll-Free Number - USA $2.00 per number
Transcription $0.05 per minute
Workflow Sessions (1-50k) $0.0018 per session
Workflow Sessions (50k+) $0.001 per session
Storage* $10.00 per 100GB (1st 100GB Free)
ML - Understand $0.0001 per request

Volume discounts available, based on usage

*First 100GB of Storage is Free. Storage is then billed as an average of your daily storage amount over a month.

Prices are U.S.-based. International pricing is available upon request.