Your company deserves a unique CX strategy. Edify API provides easy-to-use, real-time communication APIs, letting you extend the functionality of your business communications and contact centers. Or, you can build and deploy your own apps.
It is designed to unify your entire global workforce on a common platform. We believe the customer experience isn’t owned by a single department, but that teams should be able to easily get together and collaborate on any channel at any time.
Empower agents with modern omni-channel business communications, powered by Machine Learning. With sentiment analysis, NLU, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX.