Customers want better service faster. And agents want reliable tools to make that happen. The great news for everyone is that when agents love work, customers love companies even more. Edify’s cloud-native solution empowers teams to feel good about the work they do and gives customers the personalized service they expect (plus so much more).
Edify Huddle is business communications, simplified. Contact center software, unified communications, and API functionality in a single solution that makes customer and employee experiences the way they should be.
Connect with customers where they are, on every channel.
Unify your entire workforce, wherever they work.
Make business communications what you want them to be.
Replace IVR, IVA, & RPA with a single drag-and-drop tool.
Unify a global workforce with one solution for contact center, unified communications, and API functionality.
Get maximum scalability, flexibility, uptime, and cost-effectiveness with little to no effort to maintain.
Enjoy the industry’s highest and most inclusive SLA, backed by a 10x financial guarantee.
Integrate real-time services, applications, and popular CRMs by using our open API framework.
Understand customers, offer self-service, identify coaching & training opportunities, and route interactions to the right agent.
Work from anywhere with global availability and real-time redundancy in 37 data regions and counting.
Leverage built-in telecom including minutes and phone number origination in over 60 countries.
Make sound business decisions based on real-time and historical data, customized to your specific needs.
Unify a global workforce on one platform for contact center, unified communications, and API functionality.
Maximum scalability, flexibility, uptime and cost-effectiveness with little to no effort to maintain.
Enjoy the industry's highest and most inclusive SLA, backed by a 10x financial guarantee.
Integrate real-time services, applications, and popular CRMs by using our open API framework.
Understand customers, offer self-service, identify coaching & training opportunities, and route interactions to the right agent.
Work from anywhere with global availability and real-time redundancy in 37 data regions and counting.
Leverage built-in telecom including minutes and phone number origination in over 60 countries.
Make sound business decisions based on real-time and historical data customized to your specific needs.
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